livedirectxchange Limited Online Privacy Notice
Data protection and security are important to livedirectxchange Limited and its subsidiaries. livedirectxchange is committed to processing your personal data responsibly and in compliance with legal requirements. This Online Privacy Notice describes how we collect and process your personal data when you access and use livedirectxchange.com and any other product offered by livedirectxchange, including our online and/or mobile services/applications and software provided on or in connection with the service to hold, transfer, buy, sell, or enable the sale of, certain digital assets (the “Services”).
Personal data we collect and process in order to make the Services available
You can visit the website and obtain information about our Services without telling us who you are. As with any connection with a webserver, however, the server on which we host the website automatically logs and temporarily stores certain technical data. Technical data that is stored includes the IP address and operating system of your device, the data and time of access, or the type of browser you use to access the website. This is required for technical reasons to make the website available to you. To the extent we, thereby, process personal data, we do so based on our legitimate interest to bring you the best possible user experience and to safeguard the security and stability of our systems. Our website uses fonts by Google LLC (“Google”) (“Google Fonts”). To integrate Google Fonts into the website, your browser establishes a connection to the Google server. In doing so, the IP address of your device is transmitted to Google. Google logs records of font queries and protects this data from unauthorized access. Google analyzes aggregated data to optimize Google Fonts and identify which websites use Google Fonts.
Personal data we collect and process to provide services to you and to respond to your inquiries.
If you interact with registration, application, order or inquiry forms on the Services (e.g. signing up for an account, namely in order to use our financial services; application for becoming an affiliate of livedirectxchange or requesting support regarding a transaction), we will collect the information that you provide to us. We collect and process this personal data for the purpose of providing services and information about our services to you. This will regularly include your public wallet addresses (destination and refund wallet address), your full name, your residence address, your date of birth, your phone number, your social security number or other tax identification number, details about your government issued identification such as identification number and expiration date or a copy of the identification document, and your e-mail address. Where such processing of your personal data is not strictly necessary to perform our contractual obligations to you or to comply with legal requirements (such as in connection with providing financial services to you), we will use this personal data based on our legitimate interest to verify your identity, to respond to your inquiry, to contact you if we have any questions about your inquiry, to follow up on your inquiry, to process your registrations, applications or orders, to develop, enhance and improve our products and services, to bring you the best possible experience or to safeguard the security and stability of our services. Further, based on our legitimate interest to inform our customers and partners about new developments, products, services or offers, we will send you certain commercial information (e.g. our newsletter or blog posts). However, you may at any time opt-out of receiving such information.
We store all of the personal data you provide to us in an encrypted fashion.