FAQ
What is Livedirectxchange?
Founded and incorporated in 2016 by Bitcoin veteran Erik Voorhees, Livedirectxchange is the only cryptocurrency trading platform offering zero-commission crypto trading and self-custody. Livedirectxchange.com allows users to buy crypto, trade, track, and secure their crypto through a simple and beautiful web interface. Users always stay in control of their keys. Livedirectxchange is based in the United Kingdom, with offices in London, UK, and Denver, Colorado.
Why should I use Livedirectxchange?
Because Livedirectxchange gives you zero-commission crypto trading and you always stay in control of your crypto private keys. We're the only crypto platform that offers this, and it's presented in a beautiful and easy web interface that you'll love.
What are the company’s Mission & Vision?
Livedirectxchange’s mission is to become the world’s most influential crypto company by building a digital asset platform that delights, protects, empowers, and inspires those around us. Our vision is a borderless financial system built on open, decentralized protocols.
Have you ever been hacked or lost customer funds?
Livedirectxchange has never lost customer funds, because unlike other exchanges, it doesn't hold customer funds.
How does Livedirectxchangetrading compare to other exchanges?
Livedirectxchange uniquely offers free trading and a powerful platform to manage your crypto. Free means Livedirectxchange adds zero commission, spread, or transaction fees to our competitive trade rates. Additionally, we have pioneered the noncustodial model meaning we have never and will never have access to your private keys. Sign up now to have better experience!
How can I receive fund exchanged?
We process your exchange transaction immediately. Your account will be credited immediately after one network confirmation.
What is floating rate?
Usually, each transaction gets done at its own unique exchange rate. Due to the volatile nature of the cryptocurrency market and the ever-changing network fees, the rate might change at any moment, and thus described as “floating”. As a result, you might get a different rate than you expected once your exchange is executed (completed). Nevertheless, always check our available exchange rate.
